Sosimple Privacy Policy

2.1. Sosimple shall take all reasonable steps to protect the personal information of users on our Website. For the purposes of this section, “Personal Information” will be understood in accordance with the definition provided in the Protection of Personal Information Act 4 of 2013 (“the Act“). Sosimple also subscribes to the principles for electronically collecting Personal Information outlined in the Act, and the further legislation referred to therein. We endeavour to ensure the quality, accuracy and confidentiality of Personal Information in our possession.

 

2.2. In adopting this Privacy Policy, we wish to balance our legitimate business interests and your reasonable expectation of privacy. Accordingly, we will take all reasonable steps to prevent unauthorised access to, or disclosure of your Personal Information. However, it is impossible to guarantee that your Personal Information shall be 100% (ONE HUNDRED PERCENT SECURE) secure. Accordingly, we cannot be held responsible for security breaches occurring in relation to the personal technology devices of users, such as, but not limited to, personal computers, tablets and mobile phones due to the lack of adequate virus protection software and/or spyware.

 

2.3. Users might be prompted to register an account with Sosimple. In so doing, users may be asked to provide the following information:

2.3.1. First name;

2.3.2. Surname;

2.3.3. Email;

2.3.4. Phone number;

2.3.5. Company / CC / business name;

2.3.6. Energy usage data; and

2.3.7. Business location.

 

2.4. All the information gathered from you by registering with us on our Website, shall be used to personally identify you as a user of our Website and our online facilities.

 

2.5. We will attempt to limit our use of your Personal Information and process activities to only that to which you consent to (for example, in the context of online registration, newsletters, message boards, surveys, polls, professional announcements, SMS, MMS and other mobile services).

 

2.6. Your information will not be used for any other purpose than that which is stated in this Privacy Policy, as well as our Terms and Conditions. None of your information so collected will be sold or made available to any third parties not stated herein without your prior written consent which shall be in line with the provisions related to the protection of Personal Information as set out in the Act.

 

2.7. Kindly take note that all payment information will be captured via our contracting process. Furthermore, Sosimple shall retain payment information on behalf of its users.

 

2.8. We will not collect, use or disclose sensitive information (such as information about racial or ethnic origins or political or religious beliefs, where relevant) except with your specific consent or in the circumstances permitted by applicable law.

 

2.9. By agreeing to the terms and conditions contained in this Privacy Policy, you consent to the use of your Personal Information in relation to:

2.9.1. The provision and performance of the services.

2.9.2. Informing you of changes made to our services.

2.9.3. The provision of marketing related services to you by Sosimple.

2.9.4. Responding to any queries or requests you may have.

2.9.5. Developing a more direct and substantial relationship with users for the purposes described in this clause.

2.9.6. Developing an online user profile.

2.9.7. Understanding general user trends and patterns so that we can develop and support existing and ongoing marketing strategies.

2.9.8. For security, administrative and legal purposes.

2.9.9. The creation and development of market data profiles which may provide insight into market norms, practices and trends to help us improve our offering to you. Such information will be compiled and retained in aggregated form but shall not be used in any way which may comprise the identity of a user.

 

2.10. Although absolute security cannot be guaranteed, Sosimple has in place up-to-date, reasonable technical and organisational security measures to protect your Personal Information against accidental or intentional manipulation, loss, misuse, destruction or against unauthorised disclosure or access to the information we process.

 

2.11. While we cannot ensure or warrant the security of any Personal Information you provide us, we will continue to maintain and improve these security measures over time in line with legal and technological developments.

 

2.12. We store your Personal Information directly, or alternatively, store your Personal Information on, and transfer your Personal Information to, a central database. If the location of the central database is located in a country that does not have substantially similar laws which provide for the protection of Personal Information, we will take the necessary steps to ensure that your Personal Information is adequately protected in that jurisdiction.

 

2.13. Your information will not be stored for longer than is necessary for the purposes described in these Terms or as required by applicable legislation.

 

2.14. The Personal Information Sosimple collects from users shall only be accessed by Sosimple employees, representatives and consultants on a need-to-know basis, and subject to reasonable confidentiality obligations binding such persons.

 

2.15. To secure the financing required for service delivery, Sosimple is allowed to share details of its customers, customer background and credit history with its financing partner. All data shared is only shared for the sole and exclusive purpose of securing financing.

 

2.16. Sosimple shall have the right, but shall not be obliged, to monitor or examine any information and materials that you publish or submit to Sosimple. You shall be solely responsible for the contents of all material published or submitted by yourself.

 

2.17. We will not sell, share, or rent your Personal Information to any third party or use your e-mail address for unsolicited mail. Any emails sent by Sosimple will only be in connection with the provision of our services and/or the marketing thereof.