Frequently asked questions

You Have Questions, We Have Answers

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We handle the entire installation at our expense. You only pay for the electricity you use. This unique approach ensures you can start saving immediately without any upfront costs.



Information. Send us your most recent electricity bills and give us a brief overview of your business’ daily operations. We’ll use this to design a solar solution tailored to your specific needs.

If your business uses more than 8,000 kWh per month, spends over R20,000 on electricity, and operates in the commercial and industrial (C&I) sector, solar energy is an excellent fit. Let us assess your energy needs and demonstrate how solar can benefit your business.

We typically offer a reduction of 30% or more on daytime energy prices. 

Our systems feature advanced technology from Sungrow and SolarMD for innovative energy management, designed to maximize your savings.

When there’s no sunlight, the system automatically switches to grid electricity to ensure uninterrupted power. If you have a diesel generator, our trusted Generator Integration Kit from Nuvo Energy enables seamless operation during load shedding or load reduction. For even greater resilience, our Battery Energy Storage System (BESS) solutions provide reliable backup power, keeping you powered in any situation.

Maybe someday. Our advice is to switch over in stages. Start with a Sosimple solution that covers most of your daytime energy needs. After observing your energy usage, we can discuss adding panels and batteries to further reduce your reliance on traditional power supply and achieve energy independence.

Typically, the last 20-30% of your electricity needs are the most expensive to transition. But with our partner SolarMD, being South Africa’s leading lithium-ion battery provider, we can help you go off-grid when the time is right, at the best possible price.

Most roofs are suitable for solar panels, but this depends on factors like roof size, orientation, shading, and structural integrity. During our site assessment, we’ll evaluate your roof and determine the best setup to maximize energy generation. If your roof isn’t ideal, we can explore alternative solutions such as ground-mounted or carport structures.

No.

All we require is a valid Certificate of Compliance (CoC) to ensure your current electrical system meets the regulatory safety standards. Our team will assess your site and confirm compatibility with the solar installation. We’ll take care of all the necessary paperwork, including the SSEG application with your municipality or Eskom and the South African energy regulator NERSA, to ensure a smooth and hassle-free process.

The installation timeline depends on the size and complexity of the system, but most projects are completed within a few weeks. Before installation, our team conducts a thorough site assessment to ensure everything is ready. Throughout the installation process, we’ll keep you updated on the progress and timelines, ensuring clear communication at every step. Our goal is to work efficiently and minimize disruptions, so you can start benefiting from solar power as soon as possible.

Sosimple Energy takes care of all repairs, maintenance, and insurance against theft or damage, so you don’t have to. We manage everything so you can trust your system will be back up and running in no time. Our team continuously monitors your system and can identify and resolve most issues remotely. If on-site support is required, we’ll give you a call to arrange a visit from our qualified technicians. If you notice an issue with your system, our support line is your first point of contact. Our team will investigate and work quickly to resolve it.

We provide access to industry-leading monitoring platforms like Sungrow’s iSolarCloud, Sunsynk Connect, SolarMD’s Mypower24 and other custom solutions. These platforms are renowned for their reliability and innovation, offering real-time insights into your system’s energy production, usage, and system efficiency through intuitive mobile apps and dashboards. 

Yes, you can! By tracking your energy production and CO₂ reductions through our monitoring platforms, you can explore opportunities to reduce your carbon tax liability. Our team is happy to support your accountant throughout the process. Our solar systems are also capable of feeding back to the grid, earning you further reductions on your municipal bill in times where your business is closed or has limited demand.

Our affiliate program rewards you for introducing new customers to Sosimple. For every successful referral that leads to a sale, you’ll earn a commission. It’s a fantastic way to partner with us and promote sustainable energy solutions. The program accommodates both one-time referrals and long-term partnerships, offering various levels of involvement throughout the process. Contact us at affilliate@sosimpleenergy.co.za or fill out the contact form.

At Sosimple Energy, we use and recommend tier-1 high-quality solar panels from leading brands such as JA Solar, Canadian Solar, Longi, and Jinko. For inverters, we source from Sungrow and Sunsynk. These brands are renowned for their reliability, efficiency, and innovative technology, ensuring you get the best performance and maximum savings from your solar energy system. Additionally, their favourable warranty programs provide extra peace of mind, guaranteeing long-term support and protection for your investment.

Sosimple provides clean, affordable electricity from solar panels on your roof. Zero investment. Zero service costs. Zero maintenance. 

Yay! We can make you an offer!

We believe you require a solar solution of size kWp. We can offer you a rate of per kWh, typically 30%+ below your municipal rate. A free, detailed design will be developed for you during our quotation process.

Thank you for leaving your contact details. Someone from our team will be in touch very soon!

Unfortunately, we don't offer the smaller systems your business needs at the moment.

We’ll reach out as soon as we launch a suitable option.
We’re eager to help you tackle SA’s rising energy costs soon.